Hilary Cottam – Radically Reinventing Social Systems
Hilary Cottam applies a human-centred design approach to reimagining social systems for the age of the Fourth Industrial Revolution.
Kings Fund – Lessons from the Wigan Deal
The Wigan Deal is an example of ‘asset-based’ working, in which public services seek to build on the strengths and assets of individuals and communities to improve outcomes.
Read more about the Wigan Deal here
Conversations about a collaborative society with Professor Donna Hall and Lord Victor Adebowale. Available on Apple podcasts.
This podcast with Donna Hall, former Chief Executive of Wigan Council and Wigan CCG, Donna describes why she thinks the Wigan Deal is a blue print for public services and organisations of the future, what this means for the culture and practice of councils, and the type of leadership to oversee this change.
Flow Coaching Academy – What is the Flow Coaching Academy
The Flow Coaching Academy shares the value of what they do, how they work and how they impact patient care for the better.
Waters Centre For System Thinking – Habits of a System Thinker
The Habits of a System Thinker describe the best way of thinking about how systems work and how actions can impact results seen over time.
How system thinking enhances system leadership
This article written by Catherine Hobbs and Gerald Midgley, Centre of System Studies at the University of Hull outlines a whole series of system thinking tools, frameworks and approaches.
Improving flow along care pathways – learning from the Flow Coaching Academy
This report, which is based on the formative FCA evaluation completed in 2019 by RAND Europe and interviews with FCA programme leads during the COVID-19 pandemic, focusses on how the programme is planned, designed and implemented. It looks at:
- how local flow coaching academies have been set up
- how coaches have been selected and trained
- how care pathways have been chosen
- how pathway teams have approved planning and delivering improvement
This learning could be valuable to national and regional organisations, system leaders and improvement practitioners involved in commissioning, planning and delivering improvement programmes within the NHS.
Leadership resources – Royal College of Speech & Language Therapists
Resources have been collated to support leadership development at all levels and in all forms, based on the recommendations of Royal College of Speech & Language Therapists members. Each section pulls together a selection of materials which offer starting points, reflective pieces and key resources on different aspects of leadership.
Cracking the Code of Sustained Collaboration – Six new tools for training people to work better
This blog written by Frances Gino outlines six training techniques that enable both leaders and employees to work well, learn from one another, and overcome psychological barriers that get in the way of doing both.
The principles of system leadership – being comfortable with the chaos
This report by The Kings Fund draws on the experiences of 10 senior leaders to look in depth at the skills needed to be a system leader. The 10 individuals are from different backgrounds and work in different contexts, and give some very candid reflections on their successes and failures. But they share a track record of having tried to bring about change (not always successfully) through using ‘soft’ power, enabling others to see and deliver the changes that are needed.
Systems for Change: a whole system approach
This infographic by the NHS Confederation as part of the Systems for Change Project outlines ten approaches for system working.
This website brings together the theories, approaches, tools and techniques for understanding the complex interactions between people and organisations and how to intervene to create meaningful change.
Supporting integration through new roles and working across boundaries
This report looks at the evidence on new roles and ways of spanning organisational workforce boundaries to deliver integrated health and social care.
Behavioural Science in Healthcare webinar series
This pre-recorded webinar series is organised as part of ongoing academic partnership between the Centre for Behavioural Change at University College London and Bupa UK’s Behavioural Insights Team. The webinar series showcases some of the learnings from this partnership and outlines the application of behaviour change science to some of the pressing issues faced by modern healthcare systems; digital health tools and interventions, management of long-term conditions, antimicrobial resistance, and the use of behavioural science to improve implementation of health professional behaviour change interventions.
System Leadership Behaviours Framework
A significant system wide piece of research was undertaken and tested with a wide range of cross sector colleagues resulting in a deeper understanding of the kinds of behaviours needed to enable system leadership across the public sector. The approach enabled the exploration of what this different kind of leadership might look like, acknowledging the scale, diversity and complexity of the system and the importance of collaboration and co-creation. The research identified four overarching themes, each underpinned by a series of supporting behaviours in a System Leadership Behaviours Framework.
What is compassionate leadership?
This explainer on The Kings Fund, written by Suzie Bailey and Michael West introduces the concept of compassionate leadership and gives examples of how this can be practiced in health & social care.
The practice of collaborative leadership: Across health and care services
This report by the Kings Fund draws on interview and survey data from senior leaders working in Integrated Care Boards, NHS Providers, Local Government and the Voluntary Community Social Enterprise Sector, and shares insights and evidence about how to collaborate well.
