Background and development of the training workshop
Our definition of ‘person-centredness’ is to ‘enable the people of Sheffield to live a life they value, and allow people and communities to have greater control over what matters to them.’
Peak Health Coaching is being commissioned by Sheffield HCP to develop and deliver training in person-centred approaches across the health and care sector in Sheffield. This is targeted at front-line health and care workers (NHS Band 2-4 staff), who are most likely having interactions and conversations with patients, families and carers in their everyday work. There is then a great opportunity for them to have a significant influence on how person-centred care is realised in the organisations they work for.
The workshop was developed after a number of consultations with individuals from across the ACP partners and our patient and public involvement group, the Health and Care Public Forum (Sheffield).
Peak Health Coaching started delivering this via Zoom in August 2020. The workshop has been run numerous times by the Peak Health Coaches, now our Train the Trainers, and has been attended by over 250 staff members from across the health and care sector in Sheffield.
The aims and objectives of the workshop
The workshop lasts for 3 hours and focusses on how to set-up and have a really good ‘What Matters to You’ (WMTY) conversation, and why this is so important for workers in health and social care. Participants are taught how they could adopt a coaching mind-set and use coaching techniques to practise having a good WMTY conversation, considering how they can utilise this at work, home or with friends.
The objectives of the workshop are as follows:
- Engage you in a case for change towards a person-centred approach
- Understand coaching approaches that can enable person-centred care
- Learn by experience, using the WMTY conversation as an example
- Appreciate the role coaching to enhance your own resilience, as well as those you support
- Consider how these approaches could fit in their specific workplace
- Generate interest in, and plan for future learning.
Results of pre and post questionnaires completed by participants on the workshop show an increase in understanding of person-centred approaches to working with their service users. An increase in confidence is also shown in delivering person-centred approaches in helping a service user build an understanding of WMTY.
Feedback from participants after attending the workshop
“It was well planned and allow each participant time to speak and give their views.
It allowed me time to think of the approaches I use as a social worker and how I can put what I have learnt into practice.”“For me this has been the best online workshop that I have participated in. It was interactive and well managed. It was very informative and enjoyable. I have learnt so much information that will help me in the community.”
“I felt that there was a positive open atmosphere and through this we were able to explore the theoretical points and perspectives within an environment that facilitated the learning process.”
“I’m already recommending it to my colleagues. The whole process from applying onwards was professional & informative. Thank you all.”
“Thoroughly enjoyable and insightful – great to see the participants were from such varied services. The workshop was delivered in a friendly and inclusive manner.”
Train the Trainer course
Following attending this workshop 15 attendees went through a two-day Train the Trainer (TtT) programme to deliver the training course co-facilitate to health and care colleagues across Sheffield.
View the upcoming sessions of this workshop delivered by our trainers and register.
Find further training sessions and resources on person-centred approaches on our Website.
Visit the Peak Health Coaching Website and Twitter page to find additional resources on person-centred approaches.
